Changelog

Last updated May 14, 2026.

1. May 14, 2026Platform

   14-day free trial, clearer limits, and higher Starter/Growth quotas

   • We have introduced a 14-day free trial so you can explore everything before committing to a paid plan.
2. May 14, 2026Platform

   Public product demo and richer sample data

   • Browse a full sample dashboard at /demo without signing in — Overview, Conversations, Insights, Drift, and Win-back.
   • Demo data uses realistic B2B scenarios: renewals, procurement, security reviews, and webhook incidents.
   • Drift cards and win-back queue match the real app layout.
   • Demo experience feels closer to a clean production workspace.
3. May 4, 2026Dashboard

   Your dashboard can start with sample activity

   • When you first sign in, you'll see realistic example conversations, drift users, and a win-back queue—so you get how Retention Copilot looks with real volume, not an empty screen.
   • Use “Switch to live” when you want only your own data. Once you have real chats or drift-tracked users, sample mode tucks away on its own.
4. May 2, 2026Developers

   Flidget Web SDK 0.1.2

   • No more copy-pasting scripts. Install Flidget directly via npm with a single command.
   • Works with React, NextJS, Vanilla JS, and plain HTML/CSS sites via a simple script tag.
5. May 1, 2026Dashboard

   Free vs paid drift rescue email delivery

   • Free workspaces now send drift rescue emails from Flidget (alerts@flidget.com) with a Powered by Flidget footer—no custom domain required.
   • Paid plans can connect a sending domain via Flidget under Configure drift email; domain setup is disabled on Free.
6. May 1, 2026Dashboard

   Notifications center with unread tracking and web push

   • A new bell-based notifications center now supports unread/read filters, infinite-scroll pagination, and mark-read actions.
   • High-priority notifications can now trigger browser push alerts when web push permissions are enabled.
7. April 30, 2026Dashboard

   Drift user archive controls are now available

   • You can now archive drift users to keep the active risk queues focused on people who still need attention.
   • Archived users stay out of normal drift triage views until you decide to bring them back.
8. April 28, 2026Dashboard

   Fine-tuned AI model for exit chat reason tagging

   • Exit chat responses are now processed by a fine-tuned AI model trained specifically on cancellation conversations.
   • Churn reason tagging is more accurate and consistent across different types of responses.
   • Edge cases and ambiguous answers are now categorised more reliably than before.
9. April 28, 2026Platform

   Churn cost calculator on pricing page

   • A churn cost calculator is now live on the pricing page.
   • Enter your total users, paying subscribers, average monthly price, and assumed churn rate to see your implied MRR, estimated monthly revenue leakage, annualized leakage, and paying share of base.
   • Helps founders understand exactly how much churn is costing them before they start.
10. April 25, 2026Platform

    Churn comparison hub and head-to-head guides

    • A single comparison page stacks Flidget against Churnkey, ProsperStack, Chargebee Retain, and ChurnRecovery—exit chat, drift scoring, integrations, and starting prices in one matrix.
    • Each matchup has its own URL (Flidget vs Churnkey, vs ProsperStack, vs Chargebee Retain, vs ChurnRecovery) with the full table and FAQs tailored to that competitor.
    • FAQs on those pages spell out pricing, founder fit, alternatives to enterprise retention stacks, and using Flidget with any billing provider—no sales gate required.

Want something on the roadmap? Tell us or check Documentation.