Changelog

Last updated May 14, 2026.

1. April 22, 2026Dashboard

   Drift summary counts stay accurate

   • The totals at the top of Drift (all tracked users and each risk band) stay in sync with your data again.
   • No change to how drift is calculated—this is about showing the right numbers in the summary cards.
2. April 20, 2026Dashboard

   Drift table brings back inline signal reasons

   • The drift users table now shows signal/reason content inline again instead of pushing everything to a separate details page.
   • Exit-chat reasons are surfaced as tags directly in the Signal column so teams can scan churn context faster.
   • Rows with no reason stay clean with a simple fallback, keeping the table readable at scale.
3. April 20, 2026Dashboard

   One-click chat deep links from Drift

   • Chat tags in Drift are now clickable and open Conversations with user-based filtering.
   • Support and retention teams can jump from risk rows to chat history in one click without re-searching IDs.
4. April 20, 2026Dashboard

   Dashboard times follow your timezone

   • Conversation “Started” times, win-back follow-ups, and drift activity dates now read in your own time.
   • No more confusing offsets when you check the dashboard from a different country than your hosting region.
5. April 19, 2026Platform

   Demo section on the marketing site

   • There is now a Demo page where you can schedule a short walkthrough with our team.
   • Pick a future day and time slot; we confirm by email and show how Retention Copilot and Drift fit your workflow.
6. April 18, 2026Dashboard

   Smoother Drift views and faster bulk testing

   • Switching between Healthy, Risky, and Drifting keeps you near the user list instead of jumping back to the top of the page.
   • Bulk drift testing now streams events in one pass so you can exercise many accounts quickly, without stopping after each user.
   • You can still point the Retention Copilot widget at the same user id while you try things on one page.
7. April 17, 2026Developers

   Stronger checks and clearer billing setup

   • More automated checks run before releases so public event ingestion and the embed harness stay stable.
8. April 16, 2026Dashboard

   Drift overview refinements

   • The Drift overview and user list stay aligned with what your SDK sends, including trends and top reasons people drift.
   • Moving between lists and tabs should feel steadier, with less jumping around while you work.

Want something on the roadmap? Tell us or check Documentation.