Widget
When someone clicks cancel, Flidget opens a short, empathetic chat on your site — they can speak or type (you pick the default in the studio). You learn the real why — tagged and searchable — without cold-calling churned users.
Same motion and polish as your dashboard — built for clarity, not noise.
Overlay opens next to your billing UI — not a redirect to a mystery host. Customers stay on the URL they trust.
Set voice-first or text in the studio: visitors can speak when the browser supports it (mic permission), send after a pause, or type if voice isn’t available — same transcript pipeline.
Conversations become rows with primary tags: pricing, competitor, bugs, missing features, and more.
Tune copy, colors, panel position, sounds, and tap-to-send chips from the dashboard designer.
The same widget.js can also power the optional discounts & offers bar. Configure each in the dashboard after signup.
Flidget’s own subscription (Paddle) is separate from your customers’ payments.
Animated preview: billing page, cancel intent, in-page chat — then how it shows up in your workspace.
data-breakup on this buttonSent — voice message added above.
128
this month
Pricing
34% of sessions
12
high intent
sarah@******.com
“Mostly price… looked at AcmeCharts.”
alex@******.io
“Missing CSV export on Pro.”
What you’d do next
Filter by Pricing, read transcripts (typed or voice), and route high-intent exits to win-back.
Create a workspace, copy the snippet from the exit chat studio, and try it on staging in minutes.
Exit chat
Turn on voice mode in the dashboard: visitors can speak (browser speech-to-text where supported), send after a pause, or fall back to typing. Transcripts still land in your churn dashboard with tags and win-back queue.